Q: What is the Reward Point Program?

A: The Reward Points Program is a program that allows us to reward you, our valued customer for your continuing support. The program itself is quite simple. Whenever you make a purchase, you earn Reward Points. And Once earned, those Points many be spent on products within our store. All earned points are automatically saved in your account.

Q: How do i redeem my Reward Points?

A: If you have a balance in your Reward Points Account, you can use those points to pay for purchases made at Mineral Hygienics Online Store. Reward Points are valued at 5% of your purchase. So, you instantly save you 5% on every order.

During the checkout proccess, on the same page that you select a payment method, there will be a box to select if you wish to use your points, as well as information on the total amount of points available. Please note, you will still have to select another payment method if there is not enough in your Shopping Points Account to cover the cost of your purchase.

Continue the checkout procedure and at the confirmation page you'll notice that the value of the points redeemed will have been credited towards your order. Once you confirm your order, your Shopping Points account will be updated and the points used deducted from your balance.

Q: Mininum Points Required

A: There is no minimum number of Reward Points required in order for you to use them.

Q: Minimum Purchase Amount Required

A: Currently, no Minimum Purchase Amount required to redeem your points.

Q: Maximum Points Redeemptions allowed per order

A: Currently, there is no maximum amount of points you can redeem per order, so you can save your points for a really expensive item if you like.

Q: Will I earn points for shipping fees?

A: No. When calculating the amount of points earned. Shipping fees are excluded.

Q: May I spend my points on shipping fees?

A: No. Reward Points apply only to the cost of the products, not to shipping fees.

Q: Will I earn points for discounted products?

A: Yes. The amount of points earned is based on the cost of the item purchased. If you purchase an item on sale, it will earn you fewer points than when at its regular price.

Q: Will I earn points when purchases paid with points?

A: Yes

Conditions of Use

• Reward Points are only available to Mineral Hygienics Online Store members.
• Reward Points can only be collected and used with online purchases at Mineral Hygienics.
• Reward Points are non-refundable and can't be transferred between members.
• Reward Points are non-transferable or exchangeable for cash under any circumstances.
• Reward Points will not be refunded for any canceled order.
• When buying with Reward Points, you will still have to select another payment method if there is not enough in your Reward Points Account to cover the cost of your purchase.
• When calculating the amount of points earned. shipping fees and taxes are excluded.